My history with JSC Sberbank bank

Everything began with that I for work needed a plastic card for payment on the Internet. My choice was at once on Visa system. But because it is cheaper, than Master Card, and was at that time necessary to me a stable card, without any problems. Further began to think in what bank to open the account with the card. Today in Russia practically all banks, even the small and unfamiliar to the big public give the chance to open the card account. After short considering I have decided to open the account in the state bank of the country and the oldest today, it is OAO "Sberbank".
Within two weeks to me have made the ordinary nominal Visa Classic card. At once has connected to itself the notification on phone SMS messages what to be always in a course of a condition of the bank account. And everything was it seems good.
Has passed about 6 months as I had to change number of the mobile phone. I have gone at once to bank, have reported the new number and thought that all is normal - number has changed, in bank has reported. Everything, notifications began to come to new number to me, all is excellent! But?!
As that in the evening I gathered on a visit, and already before target from the house to me the message has come from bank that my old phone number has been grown stout on 300 Russian rubles, these are about $10. I minutes without deliberating, began to call in bank to learn why so has occurred. After expectation about 5 minutes I nevertheless have got on the real person and began to explain my situation. And during conversation with the employee of bank, me one more message in which there was a notice of replenishment of the same number only already on 7000 rubles ($219) has come. I was shocked! About it to me right there was reported at once by the operator. Also has blocked my card. Also has given pair of councils that it is necessary to make, but as a result it simply would help nothing to me.


I have decided to call according to that number which replenished from my bank account. The tube was taken by the pleasant girl on a voice, it was presented, and I began to explain her my situation. It has been shocked not less me, I will tell to you. And we began to think how to return money to me and as it has become clear, the girl lived absolutely in other region of the country, in Siberia. We have talked to it, I have decided for myself that she can trust and have agreed to call up, as who will have what ideas.
In three hours we with it have tried a great lot of ways of transfer, but not one of them us has not approached because of the big commission, or at all did not work. But casually I has come across on the Internet excellent service of the operator Megafon, and we had an operator it, about transfer of money and payment directly from the account of the mobile phone. I have studied everything and have thought that it is necessary to try, though at forums I read messages of people which had problems when translating through this service. Here I began to call the girl, but not here that was (forgive for Russian phrases) the girl has switched off phone, and she said to me that in the evening she goes for work to a night shift. Me felt desire quickly to finish this not beautiful incident, and after all at me that also the card is blocked, all the time was remembered by me.
Next day, we have again phoned, and I have told it about this service and that it is necessary to make for this purpose. And it at once has agreed. Soon I have gone bank and have received the money, with the small commission for transfer. HURRAH!

P.S. In the evening of that day when all also happened, I wrote letters on the help to the operator, but it has given what results. And soon I have found out, why so have happened. And as such could occur. But because at number replacement in informing system in bank, me have disconnected my old number. I have decided that it auto-payment of account replenishment of phone from the card has been included. Why? You ask. And as it has appeared later communications service provider Megafon, resells numbers after number you cease to use during certain long time. Draw a conclusion. I have made the.